（1）“比如電(dian)(dian)梯(ti)(ti)(ti)(ti)困(kun)人(ren)(ren)(ren)多小(xiao)時內(nei)救(jiu)(jiu)援(yuan)人(ren)(ren)(ren)員必(bi)須(xu)(xu)趕到現(xian)場？”：《條(tiao)例》第(di)(di)64條(tiao)第(di)(di)3款規(gui)(gui)定(ding)(ding)“電(dian)(dian)梯(ti)(ti)(ti)(ti)轎(jiao)廂(xiang)(xiang)滯留人(ren)(ren)(ren)員2小(xiao)時以上的(de)(de)”為一般事故(gu)。以此作為基(ji)點(dian)，不(bu)同的(de)(de)電(dian)(dian)梯(ti)(ti)(ti)(ti)使(shi)用單位與(yu)維(wei)修保養單位之間在維(wei)保合(he)(he)同上會有(you)不(bu)同的(de)(de)約定(ding)(ding)。（2）“電(dian)(dian)梯(ti)(ti)(ti)(ti)報警(jing)電(dian)(dian)話(hua)是需五方對(dui)(dui)講還是必(bi)須(xu)(xu)設置(zhi)外線？”：a、只要(yao)(yao)是能(neng)以電(dian)(dian)梯(ti)(ti)(ti)(ti)所在大廈、小(xiao)區等的(de)(de)救(jiu)(jiu)援(yuan)服務(wu)機構有(you)效(xiao)聯(lian)系的(de)(de)雙全(quan)供系統即可(ke)，形式(shi)不(bu)限(xian)，不(bu)一定(ding)(ding)要(yao)(yao)安裝外線電(dian)(dian)話(hua)；b、按TSG T7001-2009《電(dian)(dian)梯(ti)(ti)(ti)(ti)監督檢驗(yan)與(yu)定(ding)(ding)期檢驗(yan)規(gui)(gui)則(ze)——曳引(yin)與(yu)強制驅動電(dian)(dian)梯(ti)(ti)(ti)(ti)》規(gui)(gui)定(ding)(ding)：電(dian)(dian)梯(ti)(ti)(ti)(ti)行程(cheng)超過30米的(de)(de)，至(zhi)少要(yao)(yao)有(you)：轎(jiao)廂(xiang)(xiang)與(yu)救(jiu)(jiu)援(yuan)服務(wu)機構——轎(jiao)廂(xiang)(xiang)與(yu)電(dian)(dian)梯(ti)(ti)(ti)(ti)機房(fang)（無機房(fang)為緊急操作地點(dian)，下同）三方能(neng)夠有(you)效(xiao)聯(lian)系的(de)(de)雙全(quan)供通話(hua)系統；電(dian)(dian)梯(ti)(ti)(ti)(ti)行程(cheng)不(bu)超過30米的(de)(de)，至(zhi)少要(yao)(yao)有(you)：轎(jiao)廂(xiang)(xiang)與(yu)救(jiu)(jiu)援(yuan)服務(wu)機構之間能(neng)夠有(you)效(xiao)聯(lian)系的(de)(de)雙全(quan)供通話(hua)系統。這(zhe)主(zhu)要(yao)(yao)考(kao)慮(lv)的(de)(de)是被(bei)困(kun)乘客，而轎(jiao)頂、底(di)(di)坑可(ke)能(neng)困(kun)住的(de)(de)都是持證(zheng)的(de)(de)專業(ye)人(ren)(ren)(ren)員。按GB7588-2003《電(dian)(dian)梯(ti)(ti)(ti)(ti)制造與(yu)安裝安全(quan)規(gui)(gui)范》規(gui)(gui)定(ding)(ding)：緊急報警(jing)裝置(zhi)應安裝于“可(ke)能(neng)有(you)困(kun)人(ren)(ren)(ren)危險的(de)(de)地方”，這(zhe)就(jiu)包括(kuo)了底(di)(di)坑、轎(jiao)頂、轎(jiao)廂(xiang)(xiang)，加上機房(fang)和救(jiu)(jiu)援(yuan)服務(wu)機構，就(jiu)是大家(jia)常(chang)說的(de)(de)“五方對(dui)(dui)講”。（3）“電(dian)(dian)梯(ti)(ti)(ti)(ti)相關(guan)保養記錄規(gui)(gui)定(ding)(ding)摘錄？”：請參看TSG T5001-2009《電(dian)(dian)梯(ti)(ti)(ti)(ti)使(shi)用管理與(yu)維(wei)護保養規(gui)(gui)則(ze)》，里(li)面(mian)有(you)詳細(xi)規(gui)(gui)定(ding)(ding)。（4）“電(dian)(dian)梯(ti)(ti)(ti)(ti)無年(nian)檢合(he)(he)格標(biao)簽群眾是否可(ke)以舉報？”：可(ke)以。